How to Handle Slip-and-Fall Cases Involving Large Retail Stores

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Outstanding Attorneys and Legal Team. Lopez, Justin, and Daisy were quick to answer my questions and handled my accident case with speed and courtesy. The outcome was much better than I anticipated.

Robert R.

A huge thanks to your office for such a great experience with my case. Special thanks to Denora, Carmen, and especially Kevin for answering my many calls and questions and keeping me informed through the entire process. I’m am extremely happy and grateful with the outcome.

Kathy W.
June 23, 2025

Slip and fall accidents can happen anywhere, but they are particularly common in large retail stores where wet floors, uneven surfaces, or other dangerous conditions can put customers at risk. If you’ve suffered fall injuries in a retail store, you may be entitled to compensation through a slip and fall lawsuit.

Handling a slip and fall case against a big box store or other major retailer requires a deep understanding of personal injury law, as these businesses have strong legal teams and a store’s insurance company working to minimize payouts. This guide will walk you through the necessary steps to protect your rights and secure fair compensation after a fall accident.

Steps to Take After a Slip and Fall Accident in a Retail Store

1. Seek medical attention immediately

Your health should be the top priority after a slip and fall incident. Even if you don’t think your injuries are serious, some conditions, such as concussions or internal injuries, may not be immediately apparent. Seeking medical attention right away not only ensures your well-being but also creates medical records that can support your personal injury claim.

2. Report the accident to the store manager

Notify the store manager or a store employee about the fall accident as soon as possible. Ask them to document the incident and request a copy of the incident report. If the store refuses to provide a report, make sure to document the details yourself, including the names of employees present.

3. Gather evidence to support your claim

To strengthen your premises liability claim, collect as much evidence as possible at the scene. This may include:

  • Photos or videos of the dangerous condition that caused your fall, such as slippery floors, wet floor areas without warning signs, or uneven surfaces
  • Witness statements from other customers or store employees who saw the accident
  • A copy of the incident report, if available
  • Video evidence from store security cameras, if accessible

4. Document your injuries and medical treatment

Keep detailed records of all medical treatment received, including doctor visits, prescriptions, and physical therapy sessions. Medical records, medical bills, and other documents will be critical in proving the extent of your injuries and seeking fair compensation for medical expenses, lost wages, and additional expenses.

5. Consult experienced attorneys to file a claim

Retail stores and big box stores often have legal teams working to limit liability. An attorney with experience handling slip and fall cases can help you navigate the legal process, negotiate with the store’s insurance company, and file a personal injury lawsuit if necessary.

Determining Liability in a Slip and Fall Case

Under premises liability law, a store owner or business owner must maintain safe premises for customers. This means they are responsible for warning customers about potential hazards and addressing dangerous conditions promptly.

A store’s liability in a slip and fall case depends on:

  • Whether the store owner or employees knew about the hazard and failed to address it
  • If the hazardous condition existed long enough that the store should have known about it
  • Whether the store failed to warn customers about temporary hazards, such as by placing warning signs around a wet floor
  • If the store took reasonable care to maintain a safe premises and prevent injuries

If negligence is proven, the property owner may be held responsible for the victim’s injuries.

Seeking Compensation for a Slip and Fall Lawsuit

A successful slip and fall lawsuit can help the injured party recover compensation for:

  • Medical expenses and ongoing medical treatment
  • Lost wages and reduced earning capacity
  • Physical pain and emotional distress
  • Attorney fees and additional legal costs
  • Fair settlement for long-term disabilities or permanent injuries

Because insurance companies often try to reduce payouts, having a legal team on your side can help you secure a fair settlement. If an insurance claim does not result in fair compensation, your attorney may take the case to court, where a jury awarded settlement may be higher.

Contact an Attorney for a Free Consultation

If you were injured in a slip and fall accident at a retail store, you have the right to seek compensation for your injuries. A legal team with experience handling fall claims can help you navigate the complexities of a premises liability claim.

Learn more about how to handle a slip and fall case against a retail store. Call Lopez & Humphries, P.A. at (863) 709-8500 to schedule your free consultation. You can also reach us anytime through our contact page. Let us help you take the first step toward justice and recovery.

FAQ

How long do I have to file a slip and fall lawsuit in Florida?

Florida law generally allows victims to file a personal injury lawsuit within two years of the injury. However, speaking with an attorney as soon as possible is recommended to preserve evidence and strengthen your case.

Can I file a slip and fall lawsuit if I didn’t report the accident immediately?

Yes, but reporting the incident to the store manager and obtaining an incident report can significantly help your claim. Without it, you will need strong medical records and witness statements to support your case.

What if the store denies responsibility for my fall accident?

Retail stores often try to avoid liability by claiming the victim was at fault. An attorney can gather evidence, including video footage and witness testimony, to prove negligence and hold the store accountable.

What damages can I recover in a slip and fall lawsuit?

Compensation may include medical expenses, lost wages, physical pain, emotional distress, and other costs related to the injury.

How can an attorney help with my slip and fall case?

Experienced attorneys understand premises liability law and can negotiate with the store’s insurance company, file a compensation claim, and take your case to court if necessary to secure fair compensation.

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